Simon Services LLC

Frequently Asked Questions

Q.How does your dumpster rental service work?

A.Our dumpster trailer rental service is simple! Choose the right delivery date online. On your delivery date, we will deliver your trailer dumpster, you fill it up, and we’ll haul it away at the end of your rental. If you're finished early, simply call or text us. We’ll come to haul away your dumpster trailer promptly so you can focus on your project. If we don’t hear from you before the end of your scheduled time, we will pick up your trailer dumpster on the last day of your rental period.

We deliver our dumpsters between 8am-8pm. Our delivery times are not guaranteed. We will deliver on the day promised, however, the exact time is unknown due to the unpredictable wait times at the landfills. We will however send you a text or a call when we are on the way to your rental location.

Q.How do I know what size dumpster rental I need?

A.Choosing the right dumpster trailer rental size depends on your project. Our 7 yard trailer is great for small clean-outs, and storm debris cleanups. Occasionally, customers request us to dump and return for another rental for their bigger clean-out projects. We are happy to talk through options and a discount with you.

Q.How soon can I get a dumpster rental delivered?

A.We offer fast delivery, often within 24-48 hours of booking. Availability depends on your location and demand, so we recommend scheduling in advance. Same-day delivery or even limited time curbside pickup options may also be available. Please call us if you need same-day delivery.

Q.How long can I keep my dumpster rental?

A.Our standard dumpster trailer rental period is typically 1-3 days, but we offer flexible options if you need more time. Let us know your schedule, and we’ll accommodate your needs.

Q.How much does a dumpster rental cost?

A.Dumpster trailer rental pricing depends on the rental duration, and wether you need to add certain extra charge items and if you're outside our normal delivery location. To see the pricing options we offer, visit our Dumpster category.

Q.What materials can I put in my dumpster rental?

A.We accept all types of waste including residential trash, light construction debris, house / garage clean-outs, storm debris etc. Non-freon appliances, mattresses and other electronics are acceptable. We DO NOT haul away any driveway concrete, shingles, dirt or bricks. If for any reason our trucks are unable to haul off a dumpster you rented due to it being loaded with restricted items, ie. concrete, shingles, dirt or bricks, you will be responsible to empty the dumpster and will incur additional charges. Other prohibited items include liquids, hazardous waste, pesticides, fluorescent bulbs, tanks / cylinders, chemicals, batteries, oil, anti-freeze, and paints. Auto tires upon request $.

Q.What if I fill up my dumpster and need another one?

A.This frequently happens with our customers as they get into their projects. We are happy to offer a swap out during your rental. Please contact our office to discuss the pricing and scheduling of a swapout.

Q.Do I need to be present when the dumpster trailer is delivered?

A.No. It is not required for the renter to be present when the dumpster is delivered. Please make sure any special instructions are given to the office at the time of renting the dumpster trailer and make sure that we have access and not blocked by other parked vehicles..

Q.Do I need a permit for a dumpster rental?

A.If you’re placing the dumpster rental on a public street or sidewalk, you may need a permit. Private property placements typically do not require permits, but we can help you check local regulations.

Q.What surfaces can you place the dumpster trailer on?

A.We can place the dumpster trailer on pavement, concrete, gravel, dirt or grass. The surface just needs to be strong enough to hold the weight on the dumpster trailer and the contents you load into it. The spot must be accessible from the street without steep hills or obstructions. We are not responsible for any damage to non-paved surfaces from the placement or removal of the dumpster trailer, but we will do our best to minimize any property damage.

Q.Any special requirements when placing a dumpster trailer at my house?

A.We do require a spot at least 25' Long and 10' wide or basically big enough to park a full size pickup truck or suv.

Q.What happens if I exceed the weight limit?

A.If your dumpster trailer rental exceeds the weight limit included in our rentals, additional charges may apply. All of our vehicles are weighed at our dump locations and if allowed tonnage is exceeded, we will charge the additional to your card.

Q.Are we responsible for the roll off dumpster trailer if it is to get damaged in any way?

A.Yes and no. You are not responsible for normal wear and tear on our dumpsters. If, however, damage occurs due to failure to follow our safety rules or negligence (i.e., loading with equipment and hitting the side of the Dumpster) you will be responsible for all damages up to and including the full replacement value, which can cost thousands of dollars. We don't want you or us to be in that situation which is why we ask to only load the dumpster trailer by hand and not with equipment.

Q.Do you require a deposit?

A.All orders require payment on or before delivery.

Q.What sizes of dumpsters do you offer for rental?

A.We offer a variety of dumpster rental sizes. To see the sizes we offer as well as the pricing for each, visit our Dumpster category. The right size depends on the type and volume of waste you need to dispose of.

Frequently Asked Questions

If you have any other questions, please feel free to call us at: (859) 592-2250